USER MANUALS


FREQUENTLY ASKED QUESTIONS

See our frequently asked questions for all you need to know about the use, maintenance and care of your appliances.
Yes, many retailers run free in-store Electrolux cooking demonstrations. These cooking demonstrations will help you learn more about the features and functions so you can make the most of your Electrolux appliance. To find out when your local retailer has an Electrolux cooking demonstration click here.
Simply peel the stickers off. We recommend using eucalyptus oil to help remove any sticker residue from your appliance.
Simply download the Electrolux Home app from the Apple or Google Play app stores. Follow the instructions on the screen to connect your appliance or refere to the User Manual.
Register your appliance and opt in to receive product usage tips and other usage ideas for your appliance. Simply go to Register and complete the form or simply scan the QR code on your product and follow the links.
We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online to call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
The Electrolux Customer Care Team are available seven days a week.
  • Monday-Friday 8am-7pm
  • Saturday 8am-3pm
  • Sunday 10am-3pm
All times are Eastern Standard Time.

BOOK SERVICE AND REPAIR

Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, everyday for both warranty and out of warranty service and repairs. That's our promise to you.

FIND ADDITIONAL INFORMATION

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WARRANTY INFORMATION

See what is covered in your appliance warranty and make sure you're covered.
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PRODUCT VIDEOS

Find helpful and sustainable ways to use your products and a great range of recipes.
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PRODUCT BROCHURES

Learn more about our full range of appliances. Download product brochures.

WE'RE HERE TO HELP

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CONTACT US

Our Customer Care team is available 7 days a week

MON to FRI 8am - 7pm EST
SAT 8am - 3pm EST
SUN 10am - 3pm EST
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ENQUIRE ONLINE

Contact Electrolux 24/7. Send us your comments or questions. We're always happy to help.
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BOOK SERVICE AND REPAIR ONLINE

Reliable and professional service by fully qualified Electrolux approved technicians.
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How do I find my product number code?

Your product model number is located on your appliance serial plate. How to read the numbers on your serial plate:
(1) The model number, use this to search for user manuals or repair and service etc.
(2) Product Number Code (PNC), use this when searching for spare parts for your appliance.
(3) Serial Number, unique to your appliance.

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Sample image of serial plate

Where can I find the serial plate?

The serial plate is located in different areas depending on the type of appliance.

Cooktop

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Freestanding Cookers

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Ovens

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Rangehoods

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Microwaves

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Warming Drawers

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Fridges

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Freezers

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Dishwashers

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Vacuum Cleaners

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Washing Machine and Dryers

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