PRODUCT RECALL

duo-oven-evep626sc
food-probe

Multifunction 13 / 7 Pyrolytic Duo Oven

EVEP626SC

Electrolux Home Products Pty Ltd, is recalling Electrolux model EVEP626SC 60cm Pyrolytic Duo Oven.
The model and serial number is clearly visible on the front lower panel and maybe seen by opening the main oven door. (See illustration)


What is the fault?

A potential insulation failure has been indentified that could make the food probe electrically live.

What is the Hazard?

If you touch the live food probe, you could get an electric shock. In the worst case this may result in electrocution

What to do

Check the model number on the oven. If it is an EVEP626SC, cease using the food probe immediately.

To arrange a service technician to attend and correct the fault, free of charge, owners or users of this Electrolux oven should call the toll free number 1800 001 218 between 8am and 7pm EST Mon- Fri or email productadvise@electrolux.com

See www.productsafety.gov.au for Australian product recall information.

For further information, please Download the recall notice.

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FREQUENTLY ASKED QUESTIONS

See our frequently asked questions for all you need to know about the use, maintenance and care of your appliances.
Yes, many retailers run free in-store Electrolux cooking demonstrations. These cooking demonstrations will help you learn more about the features and functions so you can make the most of your Electrolux appliance. To find out when your local retailer has an Electrolux cooking demonstration click here.
Simply peel the stickers off. We recommend using eucalyptus oil to help remove any sticker residue from your appliance.
Simply download the Electrolux Home app from the Apple or Google Play app stores. Follow the instructions on the screen to connect your appliance or refere to the User Manual.
Register your appliance and opt in to receive product usage tips and other usage ideas for your appliance. Simply go to Register and complete the form or simply scan the QR code on your product and follow the links.
We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online to call Electrolux Customer Care on 13 13 49 or contact us and we will be glad to assist you.
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